You place your wrinkled ten dollar bill on the counter to pay for your coffee and breakfast sandwich. Your cashier picks up the money, gives you your change and wishes you off to a good day. Could this be a fake front? Could your cashier possibly be thinking things that in the Customer Service industry, they would never be able to say?
After six plus years in the customer service industry, spending hours a week as a cashier and a shift manager of a convince store it is astonishing the things customers do that would simply repulse their mothers-- and think nothing of while doing so.
Weather or not the customer is always right is up for question here. As the customer the spotlight is now on you; this is ultimately your final review. It is time for this cashier to stop biting her tong and fill out her customer critique. The bar has been set high, just as you have set it for me (and all your other cashiers), and well, your "judgment day" has come.
This is your chance to find out what, as a customer, you are doing wrong.
About Me
- gioiahm
- I currently attend George Mason University as a Communications major with a specific in print journalism. In high school I was on The Watchdog staff for three years, holding positions as: News Editor, Art Editor, and Features Editor. I was a staff writer and Managing Editor at INK, formerly known as The Vine, one of Virginia Commonwealth Universities student publications for over a year. I am currently and intern at Music-Reviewer.com.